INTERNATIONAL SHIPPING

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We have now shipped to over 19 different countries around the world and we can't thank you enough!

All international orders ship with DHL Express or UPS Worldwide.

Please note that DHL can only apply for orders of a minimum of 1 lb to a maximum of 5 lb. If you wish to order more than 5 lb, please email us for a custom quote. We do not make any money on the shipping and want to be sure we are quoting you properly.

Please email us the following information so we can run your quote:

Full name - Country

Address - City - State - Postal Code

Email address - Phone number

We roast to order! So your coffee is always fresh.

When you place your order we queue it for the next production day! Your order will be dispatched from our roastery between 1 to 3 days after you placed it.

Sending you coffee is one of our greatest joy in this adventure and we put a lot of care and love into each package.

We love corresponding with you via your orders and sending you personal hand written notes.

Talk soon !

Fast delivery

Orders ship within 1 to 3 days from our roastery

Email notification

Receive notifications by email or phone about your shipment

Online support

Have any questions? Reach out at info@rabbitholeroasters.com

FAQ

When will my order ship?

Once we receive your order, we add it to our next production day. We typically roast two to three times a week. Therefore your order will be dispatch within 1-3 business days after you placed your order. Your satisfaction is very important to us and we do our best to send your order out as quickly as possible!

Where can I see my tracking for my order?

Once your order leaves our roastery, you'll receive a shipment notification by email. This email will contain a DHL or UPS tracking number which can be used to track your shipment status.

What about customs?

Customs & Duties are to be paid by the recipient.

How fresh is the coffee when you ship it ?

We roast to order. Therefore your coffee will have been roasted the same day as it ships.

Do you do offer ground coffee?

Yes we do! No grinder? No problem! Simply select your preferred grind setting (espresso or filter) on each product. We want to make coffee accessible to everyone. Coffee will be sent as whole beans by default if you do not select a grind size.

Can I freeze my coffee for freshness?

Yes you can! Simply apply a tape over the valve and place it in the freezer. Take it out a day before you are ready to use it so it can fully defrost at room temperature.

info@rabbitholeroasters.com

36 boul Marie-Victorin

Delson, Quebec J5B 1A9